Today, I will review InfinityCapitalG, which is one of the early online brokerage firms that were founded years back when people were slowly heading towards a time where brokerages would be this prevalent. It’s been around for over 8 years, which is not bad at all considering the volatile nature of the industry. The company has managed to stay afloat and become one of the leading brokerages. This review will be from a trader who has traded with InfinityCapitalG for over 4 years now.
But before we start off with the review I would like to give you insight into my not so encouraging trading life. I’ve been trading for a very long time now and in the beginning, I had a rough time. The first one was because of my lack of knowledge, but then there were other major factors that helped me land in self-doubt. The second had to do with the brokers I was working with. I tried my hand on some of the more popular ones and I had a bad experience.
Unsurprisingly, InfinityCapitalG was not one of those imposter online brokerage firms but that is what made it so memorable for me. They have been very fair to me from the beginning which helped build trust between both parties. The brokerages are also priced at an average level, which is a plus. As for the trading platform, it’s great and I have no complaints on that front because I’m not often using it.
The Best Thing About This Company
The most important thing about InfinityCapitalG has to be its customer service and account management team which are also composed of traders like me who understand what you’re going through and will help out in any way they can.
That’s why I keep naming InfinityCapitalG when people say which ones are the most well-reputed online brokerage firms. If you are looking for a good brokerage firm then you might like reading this review because this is one of the most important things when it comes to trading and you have that in spades here. I will try to give you an account of my first few months at this company because they were very much like how the broker turned out to be and I learnt most about it back then.
Well Reputed
InfinityCapitalG is a well-reputed brokerage firm. I believe that reputation has a lot to do with how your experience will be working with the firm. This is because it will largely depend on the people who know about it. And that’s why I am a believer in this brokerage firm because they are also well-reputed for their customer service and account management team which is composed of traders like me. They understand what you’re going through, so if you need help then all you have to do is reach out to them. The InfinityCapitalG brokerage company has been around for over four years now and it’s one of the few to have done so in this volatile industry. It was the reputation of the company that made me look into it.
Registration Process
Next came the registration process. It was quick and easy which made me hopeful because you never know what to expect when the first hurdle is crossed. All I had to do was provide them with my personal information and they did the rest. Once it was complete, they sent me my login credentials and I had access to the global market. I think that most of the online brokerage firms have made this process unnecessarily wrong.
The Trading Experience
I have never been a trader who was tech-savvy when I started off with InfinityCapitalG, but it didn’t take long for me to feel like I belonged there. And that’s because the trading experience was very intuitive and easy. I had never experienced anything like that before which is why it made such an impression on me. I also loved how they offered a lot of resources for traders who are just starting out or people who want to do more research. So, if you’re looking for information then this company will have you covered because they offer a variety of resources that will help you out.
Responsiveness
The customer service team is also very responsive which I appreciated as well. They were always around to answer any questions I had and they would do so in the most timely manner possible, which was great for me who is always busy with work or school. I have to say this is one of the most responsive online brokerage firms that I have ever been to.
Account Management Process
The account management process is very important because you don’t want the brokerage firm to be holding onto your money if they are not doing anything with it. In fact, here you get account managers who are also traders so they understand what you need in order to be successful. My account manager is very understanding and has been helpful with my trading experience which I am really grateful for because it has helped me become a better trader overall.
Advanced Tools
One thing that I would like to mention is that InfinityCapitalG has a variety of advanced tools for traders which are very useful. For example, the charts on this website have some really cool features and they also offer real-time data access so you know what’s happening in the market as it happens. This meant I could always be prepared for any potential changes in the market.
Trading Platform
I also like the trading platform because it’s very competitive and offers a lot of features. For example, you can use their automated trading systems which are really easy to navigate through since they have all the information that I need in one place. I can always go back for reference if I want to see how well my strategy has been doing as well. This is what customers of many online brokerage firms miss.
Customer Service Department
This is by far the best customer service department that I have worked with in my years of being a trader because they are always there to help me out when I need it, but at the same time, they don’t bother me too much either which has helped cut down on how many calls or emails I get from them. The customer service department is also available mostly throughout the day which has helped me out so much because I don’t have to wait until the morning hours for help. The Live Chat option is also great because I can reach someone at any given moment which has been so helpful to me.
Some Minor Problems
It is not the case that I have not had any issues because there are always going to be some, but they were largely solved through the customer service team. The support is also fast and efficient which makes a huge difference for me as someone who does their best work at night when nobody else is around. However, there were some issues that were beyond their reach. Let’s quickly run through these so that you have an idea where you would be lacking when you join it formally.
No Demo Account
One of the major drawbacks that I have had to deal with is that they don’t offer any demo accounts which has been a bit frustrating. I think this is a major flaw for them because it means that people who are just starting out with trading or investing don’t know what they’re getting themselves into before actually committing to opening an account. Today we have many online brokerage firms that ignore this area.
No Breakdown of Cost Information
Another issue was that there wasn’t any breakdown of the cost information which has been something I’ve had to go and figure out for myself. For example, I have to go through the trading platform in order to see how much it would cost me if I wanted to make a trade which was not easy for someone like me who is really busy with work or school.
No Frequent Promotions
Another issue that I had with InfinityCapitalG was that there were no frequent promotions which have been something that I have found to be a really important part of my trading experience. For example, if you sign up for this site then you get a bonus which incentivizes people to sign up and start trading. Other brokers offer other promotions too.
No Mobile Application
The last issue that I have had to deal with has been that there’s no mobile application for this website. This is a really big issue for me because I do all of my trading on the go and it would have been great if they had a mobile app. All online brokerage firms should have their own well developed mobile applications.
You all must have understood through this InfinityCapitalG review that my experience has been a good one and I feel like it’s only going to get better as time goes by. The customer service is great, there are plenty of resources for traders who want to learn more about this company or trading itself, they have advanced tools that help. I’m satisfied with the service’s performance, but there are some nitpicks I have. One of the main drawbacks is that there’s no demo account which means people who might not know much about trading or invest in general don’t have a chance to really experience it before they commit.
Disclaimer: This review is written from the writers experience and their self-knowledge only and this is not a recommendation.
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