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Crypto.com Review – Is Crypto.com Scam or Legit?

Crypto.com Exchange Rating
Conclusion
Read our Crypto.com review and learn why we recommend this exchange for online trading and why it is not a scam, learn all you need to know in this Crypto.com review before you sign up with the exchange.
Account Types
8.9
Trading Speed
9.2
Customer Service
8.8
Safety
9
9

Crypto.com Review

Crypto.com logo

A lot of investors are now coming into the crypto market looking to benefit from the massive opportunities present in the market. However, for investors to be able to do that, they must register with a legitimate and credible crypto exchange platform such as the Crypto.com exchange. This is the Crypto.com exchange review and we will be explaining in detail the entire workings and operations of the exchange platform.

Intending investors have to know that the way the cryptocurrency market is structured, it is compulsory that every trader must choose an exchange platform as exchanges are the gateways into the crypto market. What this implies is that without crypto exchanges investors can not have access to the crypto market.

Bearing in mind how important crypto exchanges are, it will still be folly for investors to blindly choose an exchange platform without adequately evaluating the features and benefits of such an exchange platform. This is because the crypto market is filled with mediocre exchanges that cannot provide standard trading services to investors which ultimately ruins investors’  trading experience.

Apart from mediocre exchanges, the activities of scams and fraudulent exchanges are also rampant in the crypto market. They disguise themselves as legitimate exchanges only to rip off unsuspecting and newbie investors.

To save investors from the dangers of signing up with the wrong exchange platform, we’ll be reviewing the Crypto.com exchange platform which is one of the top suggestions for decent exchange platforms in the market. This review will discuss in detail the benefits, services, and features of the Crypto.com exchange.

Exchange PlatformCrypto.com
Websitehttps://crypto.com/
Makers fee0.10%
Takers Fee0.16%
SecurityTwo-factor authentication (2FA), Know Your Customer, Cold Wallets, and lots more
Withdrawal Fee0.0004 BTC
Trading assetsBitcoin, Ethereum, Litecoin, and lots more
Trading PlatformWeb-based and Mobile app
Payment MethodCrypto transfer, Wire transfer, Credit and Debit Card,
SupportLive Chat, Email, Phone call

Crypto.com was established by Kris Marszalek (the current CEO of the company) in June 2016 going by the name Monaco Technologies GmbH. The company is one of the initial firms to launch crypto payments and its crypto exchange platform to accelerate the widespread adoption of digital coins.

Crypto.com website

In the middle of the year 2017, Monaco initiated its digital token known as MCO which was financed through an ICO. The ICO saw the sale of 12,135,542 MCO tokens, raising roughly $26.7 million. By July 2018, Monaco went ahead to rebrand, birthing the new name Crypto.com. Immediately the company launched the new Crupto.com, its token was simultaneously rolled out replacing the MCO token with CRO tokens.

In the year 2019, Crypto.com introduced its crypto-to-crypto trading platform to control the largest percentage of market share among cryptocurrency investors. To achieve its set goals Crypto.com offers a range of trading services to investors across the globe such as Crypto Credit services, Crypto.com Pay, Crypto.com Visa Cards, and Crypto.com Earn.

The Crypto.com exchange platform has its headquarters based in Hong Kong and takes pride in having more than 5 million clients across the globe. Asides from its headquarters in Hong Kong, Crypto.com has offices across the continent in countries such as China, Argentina, Malta, United States, Japan, United Kingdom, Singapore, Australia, Russia, Bulgaria, and India. As a result, the exchange has expanded its network of services globally having a major presence in the crypto space.

Let’s have look at some of its primary features that give the Crypto.com exchange platform over other exchanges.

Trading Platform

Crypto.com offers a simple and user-friendly trading platform that enables its clients to easily buy, sell, store, and trade various digital coins. The exchange platform makes available the web-based trading platform and the Crypto.com mobile app offering its clients the flexibility to choose one that best suits their trading style.

With both trading platforms, clients can carry out various crypto services such as Staking, Pay, Earn, Lending, DeFi Swap, and Wallet. Let’s have a look at each trading platform

Crypto.com App

Crypto.com offers a mobile trading app to its clients who prefer to monitor and oversee their trades on the go. The mobile app offers the easiest access to the trading services offered by Crypto.com. Clients can sell and buy various digital assets, access lending, trade fiat currencies, pay for good and services using the Crypto.com mobile app

The mobile app also allows clients to monitor and manage their crypto portfolio, send digital coins to the web-based platform, make deposits into trading accounts, and withdraw digital coins to external crypto. In summary, the Crypto.com mobile app functions as a personal finance hub for both crypto and fiat currencies.

The mobile app is available on local app stores and can be downloaded and installed on both Android and iOS devices.

Crypto.com Web-based Platform

The web-based platform is a crypto-to-crypto trading platform that is designed to meet the trading needs of more experienced traders. The exchange platform does not require any download or installation before clients can make use of it. A simple login into the Crypto.com website gives clients access to the Web-based trading platform.

The trading platform makes available more than 100 liquid markets having Tether USD (USDT), Crypto.com Coin (CRO), and Bitcoin (BTC) base pairs. Furthermore, the trading platform enables clients margin trade with a maximum leverage of 3X.

The Cryto.com web-based exchange has a simple design and user-friendly interface that is designed for expert traders and as a result, might become difficult to navigate by newbie ans inexperienced traders. The exchange offers different types of trading orders such as market, limit, stop-loss, and stop-limit orders.

The web-based trading platform also gives clients access to take part in various services such as The Syndicate exhibition which allows clients to purchase newly listed cryptocurrencies with discounts, Lending services, Arena trading competitions, and Supercharger staking pools to take the best advantage of specific digital assets.

Lastly, the web-based platform is linked with the Crypto.com mobile app account to facilitate easy transfer of cryptocurrencies in and out both platforms when the need for withdrawal and deposit arise.

Security Protocol

Crypto.com gives the highest priority to the security of sensitive personal data and investment funds. As a result, it practices stringent security culture by integrating various security measures in every aspect of its business. By doing this, Crypto.com remains one of the few crypto exchanges that have no record of any successful hack.

To protect and secure its services, Crypto.com stores and safeguards the entirety of its client’s digital assets in offline cold storage. This security measure is put in place with Crypto.com forming a part partnership with Ledger.

Ledger and Crypto.com make use of Leverage Vault; an institutional-grade custody solution that employs technologies such as multi-signature keys and hardware security modules (HSM) to secure its cold storage.

Also, Crypto.com properly insures its cold storage up to the maximum amount of $360 million which consists of indirect and direct coverage through custodian against third-party heist and physical damage.

Crypto.com also makes use of hot wallets to store corporate funds and safeguard a small percentage of the firm’s entire holding that is adequate to run the daily trading activities of its clients. To protect its hot wallets, Crypto.com makes use of the same multi-signature keys and HSM technology.

In terms of the security of fiat investments, the exchange platform stores clients’ deposits in a regulated custodian bank account across the world while also benefiting from local regulations. Regardless of what the situation may be, Crypto.com allows its clients to have ownership of fiat currencies deposited via its apps, implying that Crypto.com can’t claim clients’ fiat investments. 

Furthermore, to secure and protect its infrastructure, Crypto.com makes use of the Amazon Web Services (AWS), which employs the following security measures and protocols.

  • Automatic encryption
  • Transport Layer Security (TLS)
  • Web application and network firewall
  • Monitoring, real-time analysis, logging, and automatic threat detection,

Lastly, to protect its clients from unauthorized third parties’ access and hacks into trading accounts, Crypto.com makes use of Two-factor authentication (2FA) with a combination of password, passphrase, email verification, phone verification, and biometric verification (face ID, and fingerprint).

Crypto.com Visa Cards

Crypto.com makes available Visa Cards that allow its clients to spend their digital coins online and in various in-stores. The Crypto.com Visa Card can be used anywhere Visa is commonly accepted (which is over 50 million ATMs and outlets across the globe.

Crypto.com offers its clients 4 different types of Visa cards which include the Crypto.com MCO Visa Card, The Obsidian Black MCO Visa Card, The Ruby Steel MCO Visa Card, and The Midnight Blue MCO Visa Card

  • Crypto.com MCO Visa Card

The MCO Visa Card allows investors to spend their digital coins to purchase various goods and services. The Visa Card comes with a lot of conveniences as it can be used anywhere the Visa logo is present, which is practically across the globe.

Generally, to gain the best out of the Crypto.com Visa card, clients will have to stake the CRO token on a card of their choosing to enjoy decent cash backs on spending

  • The Obsidian Black MCO Visa Card

This Visa Card requires the highest qualification among other Visa cards offered by Crypto.com. For clients to have access to this Visa Card, they will need to lock up roughly $416,228 (£297,000) worth of CRO token through the mobile app.

  • The Ruby Steel MCO Visa Card

The Ruby Steel MCO Visa Card is accessible to clients who can stake about 5000 CRO which is roughly $420 (£300). Clients who own the Ruby steel enjoy a 100% Spotify rebate and 2% cashback on all spending

  • The Midnight Blue MCO Visa Card

The Blue MCO Visa Card offers a 1% cashback on all spending and clients don’t have to stake any CRO to be a holder of this Visa Card.

The Affiliate Program

Crypto.com offers a referral program to clients to allow them to earn more while trading. The exchange platform assigns a referral link to existing clients to invite new investors to register while the referral earns a referral bonus.

New clients are given a referral bonus upon registration after they must have passed their KYC verification and pledge 5000 CRO as a start. The referrer on the other hand earns up to a maximum of $2,000 as a referral bonus provided the referee stakes more CRO at the first stake.

Crypto.com further offers other reward programs which include;

  • Soft Staking

Crypto.com also runs a daily reward program known as Soft Staking. Soft Staking allows clients to earn daily interest on the digital coins held in their trading account.

  • Syndicate

This is a fundraising platform that is used to raise finances for promising crypto programs to launch their tokens or coins and have them listed on the Crypto.com exchange.

Commissions and Fees

Each time an investor executes a trade order or withdrawal request, exchange platforms naturally charge varied fees and commissions. Generally, for every trade executed, a trading fee is charged which is usually a fraction of the total order value and this also applies to withdrawals. However, the withdrawal fee on each withdrawal request is dependent on the digital asset being withdrawn.

  • Trading Fee

For the Crypto.com exchange platform, it charges varied percentages for its makers fee and takers fee. The makers fee and trader fee is a subdivision of the trading fee. For the takers fee, Crypto.com charged a maximum of 0.16% on every trade executed.

The taker fee charged is way below the industry’s global average which has been for a long time around 0.20% – 0.25%. However, new crypto exchanges in the market are now charging a takers fee between 0.10% – 0.15%.

Irrespective of what the comparison maybe, 0.16% as takers fee is a very competitive fee. Crypto.com further offers a more competitive makers fee which is about 0.10% on every trade executed. Furthermore, a trading discount is offered by the exchange platform on a specific volume of transactions for 30 days

  • Withdrawal Fee

The Crypto.com exchange charges a low withdrawal fee on every withdrawal request made by investors. The exchange platform charges a withdrawal fee of 0.0004 BTC on every Bitcoin withdrawal. This is also quite competitive as the industry’s withdrawal average fee is roughly 0.0006 BTC for each withdrawal.

Withdrawal and Deposit Options

Clients of the Crypto.com exchange platform can withdraw and deposit funds both in fiat currencies and cryptocurrencies. However, clients who do not have cryptocurrencies supported by Crypto.com can buy supported digital coins using wire transfer or credit card via the Crypto.com mobile app.

  • Deposits of Cryptocurrencies

Clients can deposit various cryptocurrencies from an external crypto wallet into the Crypto.com trading account. To complete such a deposit, the wallet address is copied or the QR code is scanned and the preferred coin is purchased using the wallet address.

It is important to note that a minimum threshold applies on deposit and Crypto.com will not approve any deposit lesser than the minimum threshold deposits.

  • Deposits of Fiat Currencies

Digital coins can also be purchased using fiat currencies via wire transfer and credit card. However, clients will need to install and download the Crypto.com mobile app. This is because the web-based platform does not support the purchase of digital coins using fiat currencies.

  • Withdrawals

Crypto.com allows its clients to withdraw supported digital coins into an external crypto wallet. However, the web-based exchange platform does not allow the withdrawal of fiat currencies. But clients can withdraw fiat currencies via the Crypto.com mobile app.

In the case where clients are making withdrawals for the first time, they will need to establish Two-Factor authentication to be able to make withdrawals.

Clients also have the opportunity to send and receive digital coins across the exchange’s network. To make free transfers, clients will need to link the mobile app to the web-based platform.

Customer Support

The customer support offered by the Crypto.com exchange platform is of top quality. The exchange platform offers various support channels such as emails, phone calls, and Live chat to clients so they can get in touch with a customer representative whenever required.

The customer representative is very efficient and responds to complaints and requests at record time. However, while customer support is fast and efficient, the response time vastly depends on the traffic.

Final Thoughts

Crypto.com is one of the leading crypto exchange platforms in the crypto market that offers a wide range of popular cryptocurrencies and crypto-to-crypto pairings.

The exchange platform is recognized for its alluring incentives to both new and old clients while offering one of the best trading services such as low fees and commissions, the latest and standard security measures, and a user-friendly trading platform.

All-in-all the Crypto.com is best for all types of crypto traders irrespective of their trading experience and financial goals.

Crypto.com Exchange Rating
Conclusion
Read our Crypto.com review and learn why we recommend this exchange for online trading and why it is not a scam, learn all you need to know in this Crypto.com review before you sign up with the exchange.
Account Types
8.9
Trading Speed
9.2
Customer Service
8.8
Safety
9
9

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Adebayo Owotunse (Nigeria)

Adebayo Owotunse is a versatile writer who has written hundreds of crypto articles for dozens of agencies across the years. He is now also the newest addition to the Tokenhell writers team.

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